Frequently Asked Questions

  • What payment methods can I use?

We accept Visa, Mastercard, American Express, and Discover.

  • Is it safe to purchase on your website?

Security for our customers is of the utmost importance to us. Our website offers SSL Secure Payment with your information protected by 256-bit SSL encryption.

  • When will my order ship?

Due to the handmade nature of our goods, we will ship items within 1-4 weeks. 

  • When will my order arrive?

Upon shipment, an email will be sent to you providing the tracking information. Please note that the tracking information is provided by a third party provider. Thus, delivery estimates cannot be guaranteed.

  • What does it cost to ship my order?

Shipping cost will vary based on products purchased as well as delivery location. The final shipping cost will be provided during the checkout process.

  • By which carrier will my order be shipped?

We will use a variety of shipment providers in order to get your shipment to you in a quick and efficient manner based on your delivery location and method.

  • How do I change my order once it is placed?

Once an order is placed, you cannot make changes. Please contact us in the event an order needs to be changed.

  • Do you accept return or exchanges?

Customer Satisfaction is our top priority. We will gladly accept returns given the item(s) are returned to us in their original condition within 30 Days of shipment. Buyers are responsible for return shipping costs. Please note, only the product cost will be refunded. The original shipping costs will not be refunded.

  • How can I be notified of new product offerings?
Please sign up for our Mailing List so we may provide updates on all exciting
  • What should I expect if I join the mailing list?

We use our mailing list in order to provide our customers with all of the exciting things happening at Paul Duesing Lifestyle. Some of these include updates on new product launches, additional seasonal product offerings, promotional codes and overall website enhancement notifications.

Contact Us

Located in Dallas, Texas

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